Get in touch with an actual human!
Have questions about your order? Don't hesitate to reach out!
**PLEASE READ: Many questions are very common to all our customers and will be more quickly answered by following our simple FAQ located here. Thanks!
PS - Have you tried tracking your order? Simply put your Tracking ID in the box below for up-to-date tracking info. You can find your Tracking ID in your shipping confirmation email. Has it been less than 30 days since you ordered? Don't worry, everything is okay! Packages typically arrive within 12-30 business days.
**ATTENTION US Customers: All US packages are delivered via USPS. You can get the most up-to-date tracking info by entering your tracking number into the USPS tracking link here. Remember that US packages typically arrive within 12-20 business days.
Reach out to us via email at firstname.lastname@example.org or via the fields below. A customer service representative will reply to you within 24 hours.
**IMPORTANT: When you do reach out to us, please include the following information:
- The order number included in your order confirmation email
- The email address used to place the order
- The FULL name and address of the purchaser
- The order date
Alternatively, you can reach out to us on our Facebook page.
Phone Number: (347) 699-7023
If you're having trouble getting email confirmations, make sure we're not going to your spam mail! To ensure you get all our email correspondences go through the following steps to add email@example.com to your safe sender list.
We highly recommend you reach out to us via email or the fields below for the best service, but should you wish to speak with someone directly, you can also get to us by phone by giving us a call at (347) 699-7023